Virtual Professional Portfolio
Smart support. Real results. Human connection. A decade of expertise, ready to work for your business.
sarahjeanperu@gmail.com
About Me
I am a results-driven virtual professional with over a decade of experience supporting healthcare providers, sales teams, and service-based businesses.
From insurance verification and medical billing to recruitment, onboarding, and operations support — I help businesses run smoothly and scale with confidence.
What I Offer
Reliable day-to-day administrative support so you can focus on what matters most. Organized, efficient, and detail-oriented.
Specialized support for home care agencies — client and caregiver setup, scheduling, billing, insurance verification, and compliance.
End-to-end applicant screening, onboarding workflows, schedule plotting, and timesheet monitoring for your team.
Customer onboarding, account management, follow-ups, upselling, and appointment setting to keep your pipeline moving.
Streamlining workflows, documenting processes, and setting up CRM and scheduling systems for sustainable business growth.
Experience Highlights
Managed applicant screening, onboarding workflows, client and caregiver setup, schedule plotting, and timesheet monitoring for home care agencies.
Led cross-functional teams, monitored KPIs, coached agents on performance, and ensured consistent service quality across departments.
Onboarded new customers, managed long-term accounts, handled follow-ups, and upsold services to maximize client value and retention.
Entered and processed claims accurately, verified insurance coverage, resolved discrepancies, and ensured full regulatory compliance.
Core Skills
Combining technical proficiency with genuine care for the people and businesses I support.
Tools & Platforms
Across healthcare, sales, operations, and productivity — I'm fluent in the tools that keep modern businesses running.
Productivity & Collaboration
Healthcare & CRM Platforms
E-Signature & E-Commerce
AI Tools
Get In Touch
Let's connect and discuss how I can support your team.